SALES BUSINESS ANALYST @ XYLEM LEARNING
Xylem Learning is looking for a skilled Sales Business Analyst to join our dynamic team in Calicut, Kerala. In this role, you will be responsible for overseeing sales operations, managing CRM data via LeadSquared, and utilizing advanced analytical tools to drive business growth. The ideal candidate will bridge the gap between data and strategy, ensuring that our sales processes are as efficient and effective as possible within the fast-paced EdTech environment. You will work closely with leadership to provide insights that influence key business decisions.Your primary responsibilities will include using advanced Microsoft Excel techniques to identify bottlenecks in the sales funnel and implementing automated workflows to streamline operations. We are looking for a proactive professional who can take ownership of data integrity and provide the sales team with the actionable intelligence they need to succeed. By optimizing our CRM usage and reporting structures, you will help Xylem Learning reach its strategic goals while enhancing your own career in sales operations and business intelligence.
Key Requirements
1–2 years of hands-on experience with LeadSquared CRM.
2+ years of experience in a Data Analyst or Sales Operations role.
Advanced Microsoft Excel skills including pivot tables and complex formulas.
A proactive mindset to identify bottlenecks and automate workflows.
Strong analytical skills with the ability to interpret complex data sets.
Excellent communication skills to collaborate with cross-functional teams.
Proven ability to manage and maintain CRM data integrity.
Experience in the EdTech or education sector is highly preferred.
Ability to create detailed performance reports and dashboards.
Bachelor's degree in Business Administration, Data Science, or a related field.