FRONT OFFICE @ XENIOUS HOTELS AND RESORTS
Xenious Hotels and Resorts is seeking a dedicated Front Office professional to join our dynamic team. As the first point of contact for our guests, you will play a pivotal role in shaping their experience by providing exceptional service and maintaining a professional atmosphere. This position is ideal for someone who is passionate about hospitality and thrives in a fast-paced, guest-centric environment. We are looking for individuals who are eager to learn and grow within the Alivaa Hotels and Resorts family, particularly those from the local market who understand the regional landscape.
The successful candidate will be responsible for managing guest check-ins and check-outs, handling inquiries, and ensuring all administrative tasks are completed with precision. Key duties include processing payments, coordinating with other hotel departments, and maintaining an organized front desk area. Join us and help redefine guest experiences at our world-class resorts while building a rewarding career in the hospitality industry.
The successful candidate will be responsible for managing guest check-ins and check-outs, handling inquiries, and ensuring all administrative tasks are completed with precision. Key duties include processing payments, coordinating with other hotel departments, and maintaining an organized front desk area. Join us and help redefine guest experiences at our world-class resorts while building a rewarding career in the hospitality industry.
Key Requirements
Excellent communication and interpersonal skills
Proficiency in hotel management software (PMS)
Strong problem-solving and conflict-resolution abilities
Ability to handle cash and credit transactions accurately
Professional appearance and demeanor at all times
Fluency in English and the local language
High school diploma or equivalent; degree in hotel management preferred
Ability to work flexible hours, including nights and weekends
Strong multitasking skills in a fast-paced environment
Previous experience in a front desk or guest services role