CUSTOMER SUPPORT EXECUTIVE @ WEBCONTRIVE
Webcontrive is looking for a Customer Support Executive to provide exceptional service to our global clients. This position is open to freshers and individuals with up to one year of experience who possess excellent communication skills and a customer-first mindset.
Based in our Surat office, you will handle inquiries, resolve technical issues, and ensure client satisfaction. You will be part of a fast-moving team where you can develop your problem-solving skills and gain valuable experience in the tech industry.
Based in our Surat office, you will handle inquiries, resolve technical issues, and ensure client satisfaction. You will be part of a fast-moving team where you can develop your problem-solving skills and gain valuable experience in the tech industry.
Key Requirements
Freshers to 1 year of experience in customer support or service.
Excellent verbal and written English communication skills.
Ability to empathize with customers and provide calm assistance.
Strong problem-solving skills and ability to think on your feet.
Proficiency in using CRM software or ticketing systems.
Basic technical knowledge of web and mobile applications.
Ability to work in shifts if required by the company.
Strong multitasking and organizational skills.
Patience and a positive attitude toward client challenges.
Willingness to learn and adapt to a fast-paced environment.