SERVICE DEPARTMENT COORDINATOR @ USA TTG
This position requires a highly motivated and organized individual to serve as a Service Department Coordinator, crucial for maintaining the efficiency of field operations. The primary responsibilities include acting as a strong dispatcher, managing detailed scheduling for service technicians, and ensuring seamless daily workflow. The role is based on-site in Miami (Medley), requiring commitment to operational excellence in a fast-paced environment. Candidates must possess specific experience within demanding technical fields such as HVAC, mechanical services, construction, or general field service coordination. The coordinator will be responsible for supporting the technical team, resolving logistical challenges, and ensuring all departmental operations run smoothly to meet customer demands and company targets. Success in this role demands strong communication skills and the ability to thrive under pressure.
Key Requirements
Experience as a Dispatcher or Service Coordinator
Proven ability to manage detailed scheduling for field technicians.
Experience working within HVAC, mechanical, construction, or field service environments.
Strong logistical planning and problem-solving skills.
Excellent communication and interpersonal abilities to support technical staff.
Ability to maintain daily operations running smoothly in a fast-paced setting.
Proficiency in scheduling software or CRM systems.
Demonstrated ability to thrive under pressure and manage competing priorities.
Knowledge of service department processes and workflows.
Must be legally authorized to work in the USA.