TICKETING EXECUTIVE (AMADEUS EXPERT) @ TRAVELOYTSER
We are looking for a detail-oriented and experienced Ticketing Executive with hands-on expertise in Amadeus GDS to join our team in Delhi. The ideal candidate will be responsible for managing complex reservations, issuing tickets for both domestic and international routes, and handling cancellations or reissuances. This role requires a professional who can monitor airline schedules and fare updates while providing top-tier customer support to ensure a seamless travel experience for our clients.
The successful candidate will maintain accurate travel documentation and coordinate with airlines for special requests or group bookings. You will be expected to stay updated with evolving airline rules and promotional fares. Strong communication skills and the ability to work under pressure are essential for this role. Candidates will work in Okhla Phase - 2 and must demonstrate proficiency in GDS tools to facilitate travel operations efficiently.
The successful candidate will maintain accurate travel documentation and coordinate with airlines for special requests or group bookings. You will be expected to stay updated with evolving airline rules and promotional fares. Strong communication skills and the ability to work under pressure are essential for this role. Candidates will work in Okhla Phase - 2 and must demonstrate proficiency in GDS tools to facilitate travel operations efficiently.
Key Requirements
Proven experience as a Ticketing Executive in a travel agency or similar setup.
Mandatory working knowledge of Amadeus Software.
Strong understanding of airline fare rules and reservation processes.
Good communication skills (verbal and written).
Ability to handle customer queries professionally and efficiently.
Attention to detail and time management skills.
Knowledge of other GDS systems (e.g., Galileo or Sabre) is a plus.
A minimum of 2 to 5 years of relevant experience in the travel industry.
Proficiency in processing refunds, date changes, and ticket reissuances.
Ability to work in a fast-paced environment and meet deadlines.