FRONT OFFICE GRE / EXECUTIVE @ THE LILY COURT
The Lily Court is a premier 12-suite boutique standalone resort located in the scenic city of Udaipur. We are currently seeking a dedicated Front Office Guest Relations Executive (GRE) or Executive to join our front-of-house team. The successful candidate will be the face of our resort, ensuring that every guest receives a warm welcome and a personalized stay that reflects our commitment to luxury and hospitality.
In this role, you will be responsible for handling check-ins and check-outs, managing guest inquiries, and coordinating with other departments to fulfill guest requests. Candidates should possess excellent communication skills and a professional demeanor. This is an exciting opportunity to work in a boutique setting where attention to detail and guest satisfaction are our highest priorities.
In this role, you will be responsible for handling check-ins and check-outs, managing guest inquiries, and coordinating with other departments to fulfill guest requests. Candidates should possess excellent communication skills and a professional demeanor. This is an exciting opportunity to work in a boutique setting where attention to detail and guest satisfaction are our highest priorities.
Key Requirements
Proven experience in front office or guest relations roles within the hospitality industry.
Excellent verbal and written communication skills in English and Hindi.
Strong interpersonal skills with a guest-centric approach to problem-solving.
Proficiency in using Property Management Systems (PMS) and basic computer applications.
Ability to multitask and work effectively under pressure in a fast-paced environment.
Professional appearance and adherence to high grooming standards.
Flexibility to work in shifts, including weekends and public holidays.
Deep knowledge of Udaipur's local attractions and travel logistics to assist guests.
High school diploma or degree in Hotel Management or a related field.
Strong organizational skills and attention to detail in administrative tasks.