CUSTOMER RELATION OFFICER @ TEONE
TEONE is looking for a dedicated Customer Relation Officer to join our team in Surabaya. We are on a mission to #MakeHealthHappen and need a communicative professional to bridge the gap between our health initiatives and the community. This role is essential for building and maintaining strong relationships with those we serve, ensuring they receive the support and education necessary for a healthy lifestyle.
Your responsibilities will include managing customer interactions, providing educational information on preventative solutions, and representing the TEONE brand with empathy and professionalism. Working on-site in Surabaya, you will collaborate with our wellness experts to foster a supportive community environment. If you have a passion for people and healthcare, this role offers an opportunity to create a real impact.
Your responsibilities will include managing customer interactions, providing educational information on preventative solutions, and representing the TEONE brand with empathy and professionalism. Working on-site in Surabaya, you will collaborate with our wellness experts to foster a supportive community environment. If you have a passion for people and healthcare, this role offers an opportunity to create a real impact.
Key Requirements
Exceptional interpersonal and verbal communication skills.
Experience in customer service or client relationship management.
Ability to educate communities about healthy lifestyles effectively.
Proficiency in CRM software and customer data management.
Strong problem-solving and conflict-resolution abilities.
Genuine passion for the mission of preventative healthcare.
Ability to work on-site in Surabaya and engage with the local community.
Fluency in the local language and English for professional communication.
High level of empathy and professional patience during interactions.
Strong organizational skills to manage follow-ups and outreach initiatives.