ANALYST – MERCHANT @ TANZANIA EMPOWERMENT FORUM LIMITED (TEF CONSULT)
Tanzania Empowerment Forum Limited (TEF Consult) is seeking a highly skilled Analyst – Merchant to join their team. This pivotal role requires a professional with exceptional analytical capabilities and hands-on experience in monitoring merchant performance, generating insightful reports, developing dashboards, and understanding channel dynamics. The position is essential for fostering data-driven strategies that enhance both merchant acquisition and retention rates across all business channels within Tanzania. The core functions of the role involve rigorous monitoring of merchant and channel performance metrics, including transaction volumes and revenue trends. The Analyst will be responsible for the timely preparation of detailed performance reports and sophisticated dashboards on a daily, weekly, and monthly basis, ensuring accuracy and relevance for key stakeholders. Furthermore, the Analyst will be instrumental in supporting various incentive programs and contests, conducting thorough post-campaign impact analyses to gauge effectiveness. A crucial aspect of this position is collaborative work with internal teams to ensure data integrity, resolve inconsistencies, and continuously improve overall reporting accuracy. Ultimately, the successful candidate must be able to translate complex data into clear, actionable insights for management and senior decision-makers.
Key Requirements
Bachelor’s degree in Finance, Accounting, Statistics, Economics, IT, or a related field.
At least 1 year of experience in data analysis, reporting, or business intelligence.
Advanced Excel skills and knowledge of BI tools or SQL is an added advantage.
Strong attention to detail and communication skills.
Proven ability to monitor merchant and channel performance, transactions, and revenue trends.
Experience in preparing daily, weekly, and monthly performance reports and dashboards.
Capability to support incentive programs, contests, and post-campaign impact analysis.
Ability to collaborate effectively with internal teams to resolve data inconsistencies.
Provide actionable insights to management and key stakeholders.
Demonstrated experience in supporting data-driven decision-making.