FEMALE PATIENT SCHEDULING/CUSTOMER SUPPORT SPECIALIST @ TALKING MINDZ
Talking Mindz is seeking a dedicated and professional Female Patient Scheduling/Customer Support Specialist to join our team in Lahore. This on-site role is designed for a highly skilled individual who possesses a native or near-native American accent to effectively communicate with patients and medical professionals based in the United States. The successful candidate will be responsible for managing patient schedules, addressing customer inquiries, and ensuring a high level of service for a medical clinic. This position requires working the night shift, specifically from 8:00 PM to 5:00 AM, to align with US business hours.
The ideal candidate will have at least 6 to 12 months of experience in patient scheduling or customer support within a medical context. Strong communication skills are a must, along with a smart and proactive approach to problem-solving. We offer a competitive salary ranging from 100 to 150K PKR per month. If you meet the qualifications and are ready to contribute to a fast-paced medical support environment, please submit your resume for consideration.
The ideal candidate will have at least 6 to 12 months of experience in patient scheduling or customer support within a medical context. Strong communication skills are a must, along with a smart and proactive approach to problem-solving. We offer a competitive salary ranging from 100 to 150K PKR per month. If you meet the qualifications and are ready to contribute to a fast-paced medical support environment, please submit your resume for consideration.
Key Requirements
Female gender as specified for the role
Near-native or fluent American accent
Exceptional verbal and written communication skills
Minimum of 6 to 12 months experience in Patient Scheduling or customer support
Previous experience working for a medical clinic in the USA context
Ability to work the night shift (8:00 PM to 5:00 AM)
Must be able to work on-site in Lahore
Demonstrated smart and proactive problem-solving abilities
Proficiency in using scheduling software and CRM tools
High level of attention to detail and data entry accuracy
Ability to maintain professionalism under high-pressure situations
Strong interpersonal skills for patient interaction