MANDARIN - IT SERVICE DESK @ STARK
Stark is currently looking for a Mandarin - IT Service Desk specialist to join the team at our Quezon City location. This role is designed for individuals who possess a strong blend of technical skills and Mandarin language proficiency. The position offers a competitive compensation package with a salary of up to 100k per month. Candidates will benefit from a hybrid work arrangement that includes two days of working from home after completing a comprehensive three-month training program. As a Mandarin - IT Service Desk representative, you will be responsible for providing high-quality technical support to Mandarin-speaking users. Your duties will include diagnosing and resolving software and hardware issues, managing service requests, and ensuring a seamless IT experience for our clients. The role is based in Eton Centris and involves a virtual interview process. We value professionals who are committed to technical excellence and effective communication in a multicultural corporate environment.
Key Requirements
Must have at least 2 years of experience as a Mandarin IT Service Desk professional or Technical Support Representative.
Proficiency in speaking, reading, and writing in Mandarin.
Strong verbal and written communication skills in English.
Solid understanding of IT troubleshooting and technical support principles.
Ability to adapt to a hybrid work setup with 2 days of working from home.
Willingness to undergo a three-month training period before starting the hybrid schedule.
Proactive problem-solving skills for complex technical issues.
Experience with ticketing systems and standard help desk procedures.
Availability for a virtual interview process and remote coordination.
Ability to work at the Eton Centris office in Quezon City when required.