Best Talent Reach (BTR) Applying For Payroll Associate at solvoglobal in Colombia, Medellin

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PAYROLL ASSOCIATE @ SOLVOGLOBAL

Colombia, Medellin Posted 4/8/2026 solvoglobal.com 497 Views
The Payroll Associate role at solvoglobal is a fast-paced and challenging position designed for professionals who can react quickly while maintaining a high level of dedication to client service. As a key member of the team, you will be the primary engine behind the accurate processing and recording of client payrolls, acting as a subject matter expert who balances technical precision with empathetic customer care. We are seeking individuals who thrive in high-demand environments and are committed to delivering accountability and expert support throughout the entire payroll lifecycle. This role requires a professional with a strong phone presence and excellent communication skills to handle high-priority tasks and deadlines independently. You will manage multiple client payrolls from beginning to end, ensuring all transactions are processed accurately and in full compliance with relevant regulations. Key responsibilities include applying proper payroll taxation and calculating complex wage garnishments such as child support orders and tax levies. You will also be responsible for processing accurate quarter-end and year-end reporting while providing Ad Hoc reports to meet specific client needs. The role involves acting as the primary point of contact for resolving payroll system questions, managing client projects, and coordinating time and attendance across multiple environments. Candidates must be comfortable working a shift from 5 PM to 2 AM, Monday to Friday, and possess advanced English proficiency for bilingual communication.

Key Requirements

Minimum of 1 year of professional customer service experience Advanced or Fluent English proficiency for bilingual communication High School Diploma or GED equivalent Proven ability to manage high-volume call handling Experience with payroll taxation and wage garnishments Proficiency in quarter-end and year-end payroll reporting Ability to coordinate time and attendance across various platforms Strong organizational skills for managing multiple client payrolls Competency in payroll system troubleshooting and problem-solving Experience generating Ad Hoc reports for client needs Capability to work independently under tight deadlines Ability to calculate complex child support orders and tax levies

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