SALES COORDINATOR – HOTEL INDUSTRY @ RAMADA PLAZA KARACHI
Ramada Plaza Karachi is seeking a dedicated and organized Sales Coordinator to join our vibrant team in the hotel industry. This role is essential for ensuring the smooth operation of our sales department, where you will be responsible for assisting the sales team in managing room bookings, group reservations, and various event inquiries. You will act as a key liaison between the Front Office, Reservations, Banquet, and Operations teams to guarantee a seamless and high-quality guest experience, while also preparing detailed proposals, contracts, and quotations for a diverse range of clients, including corporate accounts and travel agents.
Beyond administrative support, the Sales Coordinator will play a proactive role in business development by maintaining and updating client databases, handling timely communications, and supporting site inspections. You will be tasked with preparing daily, weekly, and monthly sales reports to monitor booking status and revenue targets. The ideal candidate will contribute to the execution of marketing campaigns and sales strategies, ensuring that all documentation complies with hotel policies while maintaining a high level of professional service in a fast-paced environment.
Beyond administrative support, the Sales Coordinator will play a proactive role in business development by maintaining and updating client databases, handling timely communications, and supporting site inspections. You will be tasked with preparing daily, weekly, and monthly sales reports to monitor booking status and revenue targets. The ideal candidate will contribute to the execution of marketing campaigns and sales strategies, ensuring that all documentation complies with hotel policies while maintaining a high level of professional service in a fast-paced environment.
Key Requirements
Graduate degree in Business Administration, Hospitality, or a related field.
1–3 years of experience in hotel sales, reservations, or a similar role within the hospitality industry.
Strong understanding of hotel operations and sales processes.
Excellent communication and interpersonal skills for client interaction.
Proficiency in MS Office (Word, Excel, and Outlook).
Knowledge of hotel CRM systems or property management software is a plus.
Ability to multitask and work effectively in a fast-paced environment.
Strong organizational and coordination skills to manage multiple deadlines.
Attention to detail in drafting contracts, proposals, and quotations.
A proactive approach to problem-solving and client relationship management.