TECHNICAL APPLICATION SUPPORT @ QUESS CORP
Quess Corp is seeking a dedicated Technical Application Support specialist to join their team in Bangalore. This hybrid role requires three days of in-office work per week, blending remote flexibility with essential on-site collaboration. Candidates must be currently based in Bangalore and available to join immediately, as the recruitment process involves both virtual and face-to-face interview components. The position is ideal for professionals with 5 to 7 years of experience who can navigate complex technical landscapes with ease. The primary responsibility involves supporting various applications by leveraging strong cloud platform knowledge, particularly in AWS, and ensuring high system availability. You will work with web servers, APIs, and SQL-based database systems to resolve technical issues and optimize performance. Effective incident management using tools like Jira and ServiceNow is a core part of the daily workflow, requiring a structured approach to problem-solving and excellent communication skills to coordinate with stakeholders and team members.
Key Requirements
Strong understanding of cloud platforms, specifically Amazon Web Services (AWS)
Familiarity with web servers and RESTful APIs
Proficiency in database systems and SQL for data management
Experience with ticketing systems such as Jira or ServiceNow
Knowledge of incident management processes and industry best practices
Basic proficiency with Linux/Unix commands and system troubleshooting
Excellent communication and interpersonal skills
Strong analytical and problem-solving abilities
Ability to work in a fast-paced environment and handle multiple priorities
Minimum of 5-7 years of experience in technical application support
Must be a resident of Bangalore, India
Availability to join the organization immediately