HOSPITALITY PROFESSIONAL @ OZO GEORGE TOWN PENANG
OZO George Town Penang is inviting enthusiastic individuals to join our vibrant team in the heart of George Town. We offer a dynamic work environment where you can grow, learn, and thrive within the hospitality industry. Whether you are a seasoned professional or just starting your career, we provide the platform to develop your skills and contribute to a world-class guest experience. Our hotel is part of the ONYX Hospitality Group, ensuring a standard of excellence and career progression opportunities. As a member of our team in Penang, you will be responsible for delivering exceptional service to our guests, ensuring their stay is comfortable and memorable. You will work alongside a passionate group of colleagues in various departments, from front-of-house to operations. We value creativity, dedication, and a guest-first mindset. Join us and be part of a company that celebrates diversity and encourages personal growth within the beautiful and culturally rich setting of Penang.
Key Requirements
Excellent verbal and written communication skills in English and Malay.
Proven ability to work effectively in a fast-paced hotel environment.
Willingness to work flexible hours, including weekends, evenings, and public holidays.
Strong customer service orientation with a passion for guest satisfaction.
Ability to maintain a professional appearance and positive demeanor at all times.
Strong interpersonal skills to collaborate with a diverse team of colleagues.
Basic computer literacy for handling administrative tasks and guest systems.
Attention to detail and a high standard for cleanliness and organization.
Problem-solving abilities to handle guest inquiries and unexpected situations.
Previous experience in the hospitality or tourism sector is highly preferred.