ADMIN ASSISTANT 2 @ IQVIA
IQVIA is looking for a proactive and detail-oriented Admin Assistant 2 to support our Central Labs team in Bangalore. In this role, you will be responsible for developing processes and workflows for validation and stability reports, plans, and workbooks. You will ensure the timely signoff of reports in ELVIS and keep labs notified of progress. The role involves supporting accuracy checks of test methods including Linearity, AMR calibration verification, and instrument comparison. You will also assist with QC processes, including monthly QC trending, reviews, and reporting findings to improve operational excellence.
Beyond technical laboratory support, the Admin Assistant 2 will focus on improving processes to ensure first-time-right documentation. You will be tasked with supporting SOP maintenance in Smart Solve during periodic reviews and handling LRMS implementation. Managing ServiceNow tickets for timely resolution is essential to maintain the workflow. This hybrid position offers a general shift schedule and requires a candidate with strong communication and organizational skills to thrive in a fast-paced laboratory environment. Applicants should be passionate about laboratory processes and maintaining high standards of documentation accuracy.
Beyond technical laboratory support, the Admin Assistant 2 will focus on improving processes to ensure first-time-right documentation. You will be tasked with supporting SOP maintenance in Smart Solve during periodic reviews and handling LRMS implementation. Managing ServiceNow tickets for timely resolution is essential to maintain the workflow. This hybrid position offers a general shift schedule and requires a candidate with strong communication and organizational skills to thrive in a fast-paced laboratory environment. Applicants should be passionate about laboratory processes and maintaining high standards of documentation accuracy.
Key Requirements
Certification in Clinical Research or Instrumentation Techniques
Knowledge of HPLC and UV Spectrophotometry
0–1 year of laboratory experience or completion of a relevant internship
M.Pharm or M.Sc degree qualification
Strong communication and organizational skills
Experience with QC Review and reporting findings
Ability to develop workflows for validation and stability reports
Familiarity with ELVIS or similar report signoff systems
Competency in supporting SOP maintenance using systems like Smart Solve
Experience managing ServiceNow tickets for issue resolution