DESTINATION EXPERT – TRAVEL INDUSTRY @ INFORMICA
Informica is seeking a dedicated Destination Expert to join our travel industry team in Mumbai. The primary focus of this role is to plan comprehensive end-to-end international travel experiences for our clients. You will be responsible for designing customized itineraries that align with specific needs and budgets, while recommending the best hotels, activities, and travel routes. A significant part of the role involves coordinating with Destination Management Companies (DMCs), hotels, and transportation providers to ensure seamless travel logistics.
Additionally, the Destination Expert provides vital visa guidance and destination insights to travelers, ensuring they are well-prepared for their journeys. You will support the sales team in converting leads into confirmed bookings by providing expert knowledge and staying updated on the latest travel trends. Our goal is to ensure an exceptional customer experience from the initial planning phase until the traveler returns home. This full-time position requires a candidate with strong industry knowledge and a passion for travel planning.
Additionally, the Destination Expert provides vital visa guidance and destination insights to travelers, ensuring they are well-prepared for their journeys. You will support the sales team in converting leads into confirmed bookings by providing expert knowledge and staying updated on the latest travel trends. Our goal is to ensure an exceptional customer experience from the initial planning phase until the traveler returns home. This full-time position requires a candidate with strong industry knowledge and a passion for travel planning.
Key Requirements
2–4 years of experience in international travel (mandatory).
Hands-on expertise in Bali, Vietnam, Dubai, and Thailand.
Strong knowledge of itineraries, hotels, and travel planning.
Excellent communication and client handling skills.
Ability to manage multiple requests efficiently.
Bachelor’s degree in Tourism or Hospitality preferred.
Proficient in coordinating with DMCs, hotels, and transport providers.
Ability to provide accurate visa guidance and destination insights.
Proficiency in travel management software and GDS tools.
Strong problem-solving skills for handling travel disruptions.