RECEPTIONIST @ ICG
Something extraordinary is coming to the heart of Cape Town, and we are looking for the city's finest hospitality talent to help us open our doors. We are building the foundation of an exclusive private members club, a venue defined by sophistication, luxury, and world-class service. This role offers a rare opportunity to be part of an opening team and shape the culture of a premier destination from day one.
As a Receptionist, you will be the first point of contact for our exclusive members, setting the tone for their entire experience. We are seeking a polished, passionate, and technically skilled professional who can redefine luxury service in the Mother City. You will handle guest arrivals, inquiries, and administrative tasks with the utmost professionalism and grace.
As a Receptionist, you will be the first point of contact for our exclusive members, setting the tone for their entire experience. We are seeking a polished, passionate, and technically skilled professional who can redefine luxury service in the Mother City. You will handle guest arrivals, inquiries, and administrative tasks with the utmost professionalism and grace.
Key Requirements
Previous experience in a high-end luxury hospitality environment.
Excellent interpersonal and communication skills.
Professional grooming and presentation standards.
Ability to work effectively within a fast-paced opening team environment.
Commitment to delivering world-class customer service.
Proficiency in front-office software and booking systems.
Strong organizational and time management skills.
Flexibility to work various shifts, including evenings and weekends.
Relevant certification or degree in hospitality management.
A passion for building brand legacy and member satisfaction.