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INTERNATIONAL B2B COLLECTIONS SPECIALIST @ GENPACT

India, Kolkata Posted 2/20/2026 genpact.com 1737 Views
Genpact is currently seeking experienced professionals to join their Kolkata-based team as International B2B Collections Specialists. This role is specifically designed for candidates with 5 to 8 years of experience in managing international B2B collections and handling deductions. The primary focus of the position is to manage client accounts, facilitate timely payments, and resolve any discrepancies in the Order-to-Cash process. Candidates must be prepared to work in a high-intensity environment that demands precision and excellent negotiation skills. The workplace is located in Kolkata, India.

The position requires a commitment to working from the Kolkata office five days a week and involves flexibility for night shifts to accommodate international time zones. Strong English communication skills are mandatory to engage effectively with global business partners. Please note that this is an urgent requirement for candidates who can join within 30 days. Individuals who have recently interviewed for Genpact OTC Kolkata are requested not to apply at this time to ensure the selection process remains efficient.

Key Requirements

Must have 5 to 8 years of professional experience in International B2B Collections and Deductions. Ability to join the company within a 30-day notice period is highly preferred. Mandatory prior experience in collections within an international business context. Willingness to work a full-time schedule that is flexible for permanent night shifts. Commitment to working from the physical office location in Kolkata five days per week. Exceptional command of the English language, both spoken and written, for effective communication. Strong understanding of the Order-to-Cash (OTC) lifecycle and deduction management. Proven track record of meeting collection targets and reducing Day Sales Outstanding (DSO). Ability to analyze financial data and resolve complex billing disputes with international clients. Candidates must not have participated in an interview for the Genpact OTC Kolkata team recently.

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