DIGITAL PAYMENTS SPECIALIST @ EXIM BANK
Exim Bank is seeking a dedicated and experienced Digital Payments Specialist to join our team in Dar es Salaam. This role involves overseeing the bank's digital payment infrastructure, ensuring seamless transactions for our customers across various platforms including mobile and online banking. The successful candidate will work closely with the IT and product development departments to enhance our digital offerings and ensure we remain competitive in the evolving fintech landscape.
The Digital Payments Specialist will also be responsible for monitoring system performance, addressing technical discrepancies, and ensuring that all payment processes adhere to local and international banking regulations. We are looking for an individual with a proactive mindset who can contribute to our strategic goals of digital transformation and excellence in customer service. Only shortlisted candidates will be contacted for the next stages of the recruitment process.
The Digital Payments Specialist will also be responsible for monitoring system performance, addressing technical discrepancies, and ensuring that all payment processes adhere to local and international banking regulations. We are looking for an individual with a proactive mindset who can contribute to our strategic goals of digital transformation and excellence in customer service. Only shortlisted candidates will be contacted for the next stages of the recruitment process.
Key Requirements
Bachelor's degree in Finance, Banking, or Information Technology.
Proven experience in managing digital payment systems.
Deep understanding of mobile money and electronic fund transfer protocols.
Knowledge of regulatory compliance regarding digital financial services in Tanzania.
Ability to analyze transaction data and identify growth opportunities.
Proficiency in customer relationship management for digital product users.
Excellent communication and interpersonal skills for team collaboration.
Problem-solving skills to resolve complex technical payment issues.
High level of proficiency in Microsoft Office Suite, especially Excel.
Ability to work effectively in a high-pressure, fast-paced banking environment.