PRODUCT SUPPORT SALES REPRESENTATIVE (PSSR) @ EPICBR
EpicBR is seeking a highly motivated and skilled Product Support Sales Representative (PSSR) to join our growing team in Tanzania. This pivotal role involves driving sales, promoting industry-leading solutions, and ensuring top-notch customer service for our valued clients. The successful candidate will be a key contributor in the market, working to expand the company's reach and deliver expert product knowledge, specifically related to parts and engineering solutions. The role is crucial for maintaining excellent client relationships and ensuring customer satisfaction with our innovative products. You will be part of a team committed to excellence and professional development.
As a PSSR, you will be responsible for the full sales cycle, from identifying new opportunities to closing deals and providing post-sale technical support. This role requires a blend of technical aptitude and strong communication skills to effectively manage client expectations and provide comprehensive product explanations. You will actively participate in team collaboration, contribute to driving innovation within the company, and ensure that all customer interactions support the company's commitment to delivering superior service and fostering long-term career growth opportunities. Your focus will be on supporting and selling specialized parts and engineering products.
As a PSSR, you will be responsible for the full sales cycle, from identifying new opportunities to closing deals and providing post-sale technical support. This role requires a blend of technical aptitude and strong communication skills to effectively manage client expectations and provide comprehensive product explanations. You will actively participate in team collaboration, contribute to driving innovation within the company, and ensure that all customer interactions support the company's commitment to delivering superior service and fostering long-term career growth opportunities. Your focus will be on supporting and selling specialized parts and engineering products.
Key Requirements
Proven experience in technical sales or product support roles, preferably in an engineering or parts sales environment.
Excellent knowledge of industry-leading solutions and products relevant to the company's offerings.
Demonstrated ability to achieve sales targets and drive revenue growth.
Strong customer service and interpersonal skills for maintaining client relationships.
Ability to understand and articulate complex technical information to non-technical audiences.
Proficiency in using CRM software and sales tracking tools.
Bachelor
s degree in Engineering, Business Administration, or a related field (or equivalent experience).
Exceptional problem-solving skills to address customer product issues effectively.
Willingness to travel within Tanzania to meet clients and support sales efforts.
Must be proficient in both Swahili and English, written and verbal communication.