HOSPITALITY TEAM MEMBER @ CITADINES BACOLOD CITY (ASCOTT)
For the love of cities, and the people who experience them, we invite you to join our team at Citadines Bacolod City. Our mission is to turn our guests' everyday stays into meaningful, heartfelt experiences. This is a unique opportunity to start or advance your future in the hospitality industry with Ascott, a world-renowned leader in serviced residences and hotels. We are looking for individuals who are passionate about delivering high-quality service and are eager to grow within a dynamic and supportive environment. As a part of the Citadines Bacolod City team, you will contribute to a culture of excellence and heart-led service. Your role will involve interacting with diverse guests and ensuring their needs are met with professionalism and warmth. We value creativity, dedication, and the desire to make every stay special for those who visit Bacolod City. Come grow with us and become an integral part of our success as we continue to expand our hospitality footprint in the Philippines.
Key Requirements
Demonstrated passion for the hospitality industry and guest satisfaction.
Excellent verbal and written communication skills in English.
Ability to work effectively in a collaborative team environment.
Strong interpersonal skills with a focus on building rapport with guests.
Willingness to work flexible hours including weekends and public holidays.
High school diploma or equivalent; higher education in hospitality is a plus.
A professional appearance and demeanor at all times.
Basic computer literacy for administrative and guest management tasks.
Problem-solving skills and the ability to handle guest concerns gracefully.
Physical stamina to manage the demands of a hospitality workplace.
Commitment to maintaining the high service standards of the Ascott brand.