SERVICE MANAGER @ CARCRAFT SOLUTIONS
CarCraft Solutions is currently seeking a dedicated and experienced Service Manager to lead our automotive service departments across Mumbai. The ideal candidate will be responsible for overseeing the daily operations of the service center, ensuring that all automotive repairs and maintenance tasks are completed to the highest standards. This role requires a strategic thinker who can manage technician workflows, improve service efficiency, and maintain exceptional customer satisfaction levels. Locations for this position include both the Western Region and the Central Region in Mumbai.
The successful applicant will leverage their extensive background in the automobile dealership sector to mentor staff and drive the service department's growth. Primary responsibilities include diagnosing complex mechanical problems, managing spare parts inventory, and ensuring all safety protocols are strictly followed. Candidates must hold a Diploma or BE and have at least 5 to 7 years of relevant experience. Salary for this position is offered up to Rs. 65,000 depending upon the interview performance.
The successful applicant will leverage their extensive background in the automobile dealership sector to mentor staff and drive the service department's growth. Primary responsibilities include diagnosing complex mechanical problems, managing spare parts inventory, and ensuring all safety protocols are strictly followed. Candidates must hold a Diploma or BE and have at least 5 to 7 years of relevant experience. Salary for this position is offered up to Rs. 65,000 depending upon the interview performance.
Key Requirements
Possess a Diploma or Bachelor of Engineering (BE) degree (Compulsory).
Minimum of 5-7 years of professional experience specifically in an Automobile Dealership.
Demonstrated leadership skills with the ability to manage a team of service technicians.
Strong technical knowledge of modern automotive systems and diagnostic tools.
Proven track record of improving service department efficiency and profitability.
Excellent communication and interpersonal skills to handle customer inquiries and complaints.
Ability to work and coordinate operations across multiple regions including Western and Central Mumbai.
Proficiency in managing workshop inventory and ordering necessary spare parts.
Experience in implementing and maintaining health and safety standards within a workshop.
A results-oriented mindset with a focus on delivering high-quality automotive service.