INTERNATIONAL CUSTOMER SUPPORT REPRESENTATIVE @ ABACUS OUTSOURCING
Abacus Outsourcing is seeking dedicated and dynamic individuals to join our team as International Customer Support Representatives at our Lahore facility. This role involves managing customer interactions across multiple channels, including inbound and outbound calls, email, and live chat support. You will be responsible for addressing customer inquiries professionally, resolving issues promptly, and ensuring a high standard of service that reflects our global brand reputation. This is an excellent opportunity for individuals looking to build a career in the BPO industry within a supportive and growth-oriented environment.
The position is a full-time role requiring a commitment to a six-day work week with one rotating day off. Candidates must be highly flexible as the work schedule includes morning, evening, and night shifts to accommodate our international clientele. We are looking for candidates who possess at least an intermediate level of education and have exceptional command over the English language. If you are a proactive communicator with a passion for customer service, we encourage you to submit your resume for consideration.
The position is a full-time role requiring a commitment to a six-day work week with one rotating day off. Candidates must be highly flexible as the work schedule includes morning, evening, and night shifts to accommodate our international clientele. We are looking for candidates who possess at least an intermediate level of education and have exceptional command over the English language. If you are a proactive communicator with a passion for customer service, we encourage you to submit your resume for consideration.
Key Requirements
Excellent verbal and written communication skills in English.
Ability to handle customer queries professionally over inbound and outbound calls.
Must be flexible to work in morning, evening, and night shifts.
Minimum education requirement of Intermediate or equivalent.
Capacity to provide efficient support via email and live chat platforms.
Strong problem-solving skills and the ability to handle difficult customer situations.
Commitment to a 6-day work week schedule.
Basic computer literacy and proficiency in navigating multiple software applications.
Strong interpersonal skills and a team-oriented mindset.
Ability to maintain high levels of accuracy and attention to detail under pressure.